Consultation of specialists can be obtained by an official number of the service center 8 (800) 250-88-94 (free call from the Russian Federation) or by e-mail support@rs-tech.ru.

“My Account” - a personal page of the user, which displays information about registered home telemetry devices and alarm sensors. When you go to the device’s page, the user can see the last transmitted readings, the accumulated volume, consumption and date of taking readings in the form of a table, as well as see the monthly consumption of resources for the selected period in graphical form.

Software that implements the tasks of collecting, transmitting, storing, processing and controlling data from devices and metering units of energy resources. It is possible to integrate into the existing IT infrastructure of the enterprise in the form of a virtual server, without acquiring new server equipment.

Installation of additional software is not required. Users log in to the server of the telemetry system through the web browsers Google Chrome, Yandex, Mozilla Firefox and others.

The "Smart Abonent" mobile application for Android and iOS can be downloaded from the Google Play Market and App Store services:
Download iOS App
Download Android App

Telemetry modules do not need additional settings and programming, the internal software is adapted to work in all regions of Russia and neighboring countries.

Telemetry modules are designed for indoor and outdoor use (in closed drawers), where protection against moisture and direct sunlight is provided.

Telemetry modules are mounted (dismantled) only by a specialized service (installation) organization.

Battery replacement is carried out in the service center or by a specialized installation organization at the place of installation of the telemetry module. After replacing the battery for the correct operation of the module, it is necessary to adjust the initial meter readings in your account.

The transfer of readings is performed according to the schedule specified on the server.

Incorrect installation of the initial meter reading during module installation.

This situation occurs when:
1) Low signal from a network operator.
2) The battery is low.

12 months from the date of sale, but not more than 18 months from the date of manufacture of the telemetry module, taking into account the warranty period of storage for 6 months.